Bronco Billy's Pizza Palace

Rachelle Johnson a month ago

I had a very disappointing experience at Bronco Billy's in Union City. The Latina female manager was rude, obnoxious, and disrespectful throughout the interaction. Her customer service was unacceptable, and she refused to give me her name when I asked, which only made the situation more frustrating. The pizza was actually good, but unfortunately the quality of the food couldn't make up for the terrible service. Based on my experience, I would not recommend this location unless customer service improves

Anthony Carrillo 2 months ago

A person named Jensen single handedly restored my faith in this place. His professionalism is above and beyond any other employees I've encountered at this establishment. I love the pizza but i hate having to interact with the staff. They're rude and make me feel like im an inconvenience. ESPECIALLY LOLLI(?). THE GIRL THAT WORKS THE COUNTER SHOULDN'T INTERACT WITH THE PUBLIC. SHE'S RUDE AND HER ATTITUDE SUCKS. ITS VERY OBVIOUS SHE HATES HER LIFE. Most of the reviews say the same thing. I can't understand how she still has a job. Jensen needs a raise.

Anne Anne 3 months ago

Love the spot, combo pizza was delicious and quite a portion for 1 slice! Kiddos loved their pepperoni 🍕 pizzas as well.

xi chen 6 months ago

This is the pizza shop me and two little boys usually go, the cashier girl named Lali is so rude, my boys play with those 50cents machines and it doesn't work, so I ask her for the money back, but she told me those toys machines is not belongs to the restaurant, and she is not gonna give me my money back. She acted like that had nothing to do with her and the restaurant, come on, those machines are in the restaurant. and she told me if the soda fountain is not working, she's not responsible for that either. She gives no solution for how I can get my money back. Then my little ones sat on the benches and it was wet, so I asked her to clean the benches, cause "that is your restaurant responsibility right?" and she refused to do so because "I didn't ask nicely." Excuse me? she said if I don't like it I should leave. I ask the owner's contact, but she refuses to give it to me. The boy cashiers on different days are nice. but because of her, probably not going back again.

Nilesh Kumud a year ago

If you're ever in Union City, do yourself a favor and pay a visit to Bronco Billy’s Pizza Palace. This mom and pop gem has been a cornerstone of the community for years, and it's not hard to see why locals, like myself, have been patrons since their teens. I believe they also have location in Fremont and Hayward too. Chicken Coupe Pizza was the one I went for. Let me tell you, it was a savory delight from start to finish. Topped with garlic, bell peppers, and mushrooms, each bite was a perfect blend of flavors. The pizza arrived at the ideal temperature, ensuring that each slice was perfectly warm. The crust had just the right amount of crispiness, providing a satisfying contrast to the rich and flavorful toppings without being too crunchy or too soft. I was so hungry that I forgot to take the photo of the pizza before devouring it. I did manage to take a photo of the remaining slices though. 😁 Bronco Billy’s has mastered the art of pizza-making, and their Chicken Coupe Pizza is a testament to their commitment to quality and taste. Whether you're a long-time fan or a first-time visitor, you’re sure to leave with a happy heart and a full stomach. Bronco Billy’s Pizza Palace is